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Public Information Basics - L105-028

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Full Description: Dates: September 1 - 3, 2026
Times: 8:00am - 5:00pm each day

Course Length: 24 hours.

Course Description:
This course is designed to equip participants with the essential skills to serve effectively as full- or part-time Public Information Officers (PIOs). It covers both oral and written communication, strategies for engaging with the media, and the fundamental tools and techniques needed to perform successfully in the role. Participants will learn to communicate effectively during both proactive, advocacy-focused situations and crisis or emergency response scenarios. The course also emphasizes the critical role of communication before, during, and after an incident. Additionally, it will help PIOs identify and engage key audiences, both internal and external, to ensure clear, timely, and effective information delivery.

Note:
L105 is an elective course for the FEMA Advanced Professional Series (APS) program.
L105 is a FEMA National Emergency Management Basic Academy (NEMBA) course.

Target Audience:
Individuals who have public information responsibilities as their main job or as an auxiliary function at the federal, state, local, tribal, or territorial level of government, and in the private and nongovernmental sectors.

Training Location: Two Waters Tribal Government Complex
10061 E. Osborn Road
Building: A, Room: A-117 (Red Mountain)
Scottsdale, AZ 85256

Resources Required: Mandatory Prerequisite:
• IS-29: Public Information Officer Awareness.

Recommended Prerequisites:
•IS-100: Introduction to the Incident Command System, ICS 100.
•IS-909: Community Preparedness, Implementing Simple Activities for Everyone.

These courses can be completed online at http://training.fema.gov/IS

Signup Details: *Enrollment Policy: Students must have the status of “Enrolled” to attend any class or event. Students who are “Waitlisted” or “Pending Approval” will not be allowed to attend the class. If a student needs to cancel enrollment, please do so as early as possible to allow someone on the waitlist to be enrolled.

*Attendance Policy: Students must attend at least 90% of the class to be able to receive credit. Should a student need to miss any portion of the class, they must contact the DEMA Training Branch beforehand for further information.